Terms & Conditions

Security
The Quack Quack Moo Online Boutique is a secure website. Every time you enter an area of the site that has or requires sensitive information such as your credit / debit card details, name or address we can assure you it contains the Secure Sockets Layer (SSL) and Private Communications Technology security standards that are supported by Microsoft Internet Explorer 4.0 (or equivalent) and other popular browsers for MAC users. SSL encodes your personal information and all your transactions are protected by the powerful SSL encryption technology through PayPal or the other recognised payment gateways we operate. SSL encrypts your details; name, address, phone number, identification number and password as it travels through the Internet so that it cannot be read by anyone other than the secure server. Peace of mind for you; peace of mind for us.

Cancellation Policy
If you change your mind and wish to cancel your order, we will make every effort to action this before the goods have been dispatched - but do contact us as soon as possible. If your order has already been dispatched you will be able to apply for a full refund (minus the P&P charges) under the Returns and Refunds policy.

Special Offers & Discounts
Quack Quack Moo Clothing Limited regularly team up with third parties to provide customers with special offers and discounts including BOGOF and bundle offers. Limitations, terms and conditions apply.

Quack Quack Moo Clothing Limited reserve the right to remove any entry without prior notice.

The promotions are open to UK, CI, IoM and ROI residents only.

Employees of Quack Quack Moo Clothing Limited and/or their affiliated companies and/or agencies or immediate family are not eligible to enter any special offers and discounts on any site without prior permission from Quack Quack Moo Clothing Limited.

Special Offers and Discounts may take between 10-14 days delivery subject to the amount of orders Quack Quack Moo Clothing Limited may experience.  This timeframe is variable depending on the affiliate company and their Terms & Conditions.

We apologise for any inconvenience this may cause. Should you wish to rise a complaint, please contact us.

Competition Terms & Conditions
No purchase is necessary.

To enter a prize draw you will be asked to provide your name and email address. You have the choice to opt out of further contact via the email directly.

The Promotion is open to UK, CI, IoM and ROI residents only.

Employees of Quack Quack Moo Clothing Limited and/or any of their affiliated companies and/or agencies or immediate family members are not eligible to enter this competition.

Proof of your address and eligibility may be required.

Closing date for the competition will be supplied by the promoter.

The information you provide here will be safeguarded under the Data Protection Act and controlled by Quack Quack Moo Clothing Ltd.

The winners will be notified via e-mail or telephone by the promoter.

The winning entries will be drawn at random and the draw is final, no correspondence will be entered into in relation to the prize draw.

The winner of the competition will be announced as per the competition agreement.

Winners must acknowledge acceptance of the prize by email.

Use of a false name or address will disqualify any applicant from receiving the prize.

The winners may be required to participate in post-event publicity arranged by or on behalf of the promoter.

No cash alternatives will be substituted for the prize which is non transferable and Quack Quack Moo Clothing Limited reserves the right to offer alternative items/activities of a greater or equivalent value should unforeseen circumstances require this.

Washing & Size Guide

Washing Guide
We recommend washing all of our garments at 40 degree's for environmental reasons, however items can be washed up to 60 degree's should you wish
Wash bright colours separate to light colours and whites. Do not bleach
All items are suitable for tumble drying however always bear in mind line drying where possible
When ironing our items, iron on a medium heat to preserve the fabric quality, alternatively dry flat
Our prints are designed to be easy iron however please test on an inconspicuous area incase your iron is extremely hot
 

Size Guide
Newborn - Height 56cm and weight 4.5kg/10lb 
0-3 months - Height 62cm and weight 6.5kg/14.5lb 
3-6 months - Height 68cm and weight 8.0kg/17.5lb
6-9 months - Height 74cm and weight 9.0kg/20lb |
9-12 months - Height 80cm
12-18 months - Height 86cm
18 months-2 years - Height 92cm
2-3 years - Height 98cm
3-4 years - Height 104cm